Privacy Policy

Committed to protecting personal data.

Infocrest — WatchGuard Malaysia Partner | Cybersecurity & Information Security Solutions

Privacy Policy for Infocrest Technologies Sdn Bhd

Infocrest Technologies Sdn Bhd is committed to protecting your privacy and ensuring the security of your personal data. This policy explains our practices for data collection, usage, and protection in relation to our network security services

Information Collection

We may collect data, including contact information, service configuration details, and usage statistics, to improve service functionality and customer support.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Use of Data

Collected data is used to:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Infocrest Technologies Sdn Bhd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Infocrest Technologies Sdn Bhd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Infocrest Technologies Sdn Bhd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is essential to us. While we employ commercially accepted measures to protect personal data, please note that no method of transmission or storage is 100% secure. Despite our efforts, we cannot guarantee absolute security.

Data Sharing and Protection

We do not share customer data with third parties except as legally required. Data protection measures include encryption and restricted access.

Customer Rights

You have the right to request access, correction, or deletion of your personal data. For assistance, please contact our support team.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

For any questions or further information, reach out to us at [email protected].